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SHIPPING


Products in stock usually ship within 24 hours and delivery by courier typically takes between 1-5 business days (depending on location). All orders must be signed for upon delivery. We do not accept liability for a delay in the event that no one is available to receive the order at the delivery address. Any subsequent delivery fees are the responsibility of the customer.

Delivery charges:

Zone Areas Included Order < $550 Order > $550 Estimated Delivery Times*
Zone 1 All NSW
All VIC
QLD - Brisbane & The Gold Coast
SA - Adelaide
WA - Perth
TAS - Hobart
$16.95 Free 1-2 business days (NSW, VIC, Brisbane, Gold Coast)

1-3 business days (Adelaide, Hobart)**

1-5 business days (Perth)**
Zone 2 Rest of QLD
Rest of SA
Rest of TAS
$30 $30 1-4 business days**
Remote Zone All Areas Outside Of Zones 1 & 2
Quote Quote Up to 7 business days**

*The above delivery times are estimates only. Actual delivery times may vary, and delays can occur.

**Need an urgent delivery? Email us your postcode and the product you are looking for and we will get back to you with a premium courier service quote.

***Depending on the total weight of your order and the delivery location. Additional postage and handling charges may apply for bulky orders or delivery to remote locations. Our sales team will be in contact with you within 1 working day of placing your order if additional charges apply.


CLICK & COLLECT


Which products can be collected from the Sydney warehouse?
  • Only products that specifically state that collection is available are eligible for pickup from our Sydney warehouse. Please review the product details on our website to confirm eligibility and select the "Collect an order" option on the checkout page.
Is there a fee for collecting orders from the Sydney warehouse?
  • Yes, a collection fee of $10 applies to orders under $500. For orders of $500 or more, the collection fee is waived.
Can I pick up my order on the same day I place it?
  • Same day pickup is available if your order is placed before 10:30 am. However, please note that same day pickup is not guaranteed and delays may occur.
Where is the Sydney warehouse located?
  • Detailed directions and pickup instructions will be provided once your order is ready for collection.