1 x APC Galaxy 3500 or SUVT External Battery Frame
Provided Support:
Inspection
Testing
Troubleshooting
Service Details:
Experienced Certified Field Service Engineer:
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today
Technical support:
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it
Labor and travel expenses included:
Travel and labor expenses are included in most service contracts
Please see the statement of work for the service specifics
7x24 Upgrade option:
If you are like most businesses, you want your systems up and running during your busiest hours
In order to accommodate your busy schedule, APC offers an option to schedule services off hours
We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money
On site troubleshooting:
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken
Parts included:
Replacement parts & components are included with some service contracts
Please see the statement of work for service specifics
Environmental inspection:
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity
Service Summary Report:
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
Onsite diagnostics & repair:
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance
